Grandstream Programmable Keys Set Up

The Hardware Settings tab will only appear for Grandstream Hardware.

Programmable Keys can be used to custom program the line keys on the users Grandstream phones for them, rather than the user needing to manually input via the phone’s menu options. In the below example:

• On the first screen of the phone using the 1st line key – The user wants this to be a speed dial.

• They want the second key on the first screen to show Cosmin’s extension when it is busy or available using the busy lamp field (BLF) feature.

• They want the 3rd Key on the first screen to be a line key so that the user can pick up another call on that line.

  

Instructions:

1. In the Extension Tab of NEWTCF, click on the Pencil Edit Icon at the end of the targeted extension.

2. Navigate to the hardware settings tab.

3. Select the available options based on the Keys and Functions you would like.

4. Expansion Modules - Additionally, you can add programmable keys specifically to expansion modules that may be connected. First select the Expansion Module at the top, then select the Device EM key position to program.

5. Save your work and then save and update the PBX to publish.

6. Users will need to reboot their phones.

Click Below for Additional Articles related to Extension Set Up Features:

1. Extension Main Settings

2. Extension Voicemail Settings

3. Unified Extensions Settings

4. Extension Device Credential Management

5. Text Messaging Set Up

6. Extension Call Flow Handling Set Up

7. Virtual Extension - Queue Routing Set Up

8. Extension Call Group and Routing Set Up

9. Call Recordings