Getting Started with NEWTCF
Learn about the NEWT Business Phone
Set up and Configuration
How to Set Up Your Automated Attendant Menu
A step-by-step guide to setting up an automated attendant menu for your business phone system.
Getting Started with Call Flow
Enhance your customer experience by setting up your calls to get to the right person as quickly as possible
Outbound Caller ID for TN's
Identify your company name on outbound calls
Inbound Caller ID Prefix
A prefix or prepend, that tells you which number the customer used, when calling your company.
Distinct Ringtones for Phone Numbers
Choose from a variety of ringtones for each phone number on your PBX
Block Calls
Block calls to prevent specific numbers from reaching your company
Global Directory
A common external contacts directory for your staff
Call Restrictions
How to set up extensions with restrictions for outbound calling
Call Pick-Up Groups
Allow users to pick up incoming calls within their own group or in other groups
User Level Access Set Up
How to set up users to access their extension in NEWTCF
Call (Ring) Group Set Up
How to set up an call group in NEWTCF
Live Answer Set Up
How to set up Live Answer
Basic Queue Set up
How to set up a Basic Queue in NEWTCF
Outbound Dial Select Prefix Set Up
How to set up Outbound Dial Select Codes