Allow your users to update configurations related to their own extension settings and optionally, their own call recordings.

To add an end user for their extension only (no admin access):

1. As the administrator in your NEWTCF environment, navigate to the User Admin Tab  

2. Click on the Add Button

3. Select the Type – End User

4. Select the Extension this user is on

5. Enter their full name and email address

6. Enter their text-enabled mobile phone number to receive the 2FA access code

   *If a phone number is added, then 2FA will be sent to the cell phone via text.  If no phone number is entered, the 2FA will be sent to the email address

7. Call Recording Tab – toggle this on if you want the user to access their call recordings

8. ACD Tab - if you have purchased the ACD product, toggle this on to provide this user with the ACD end-user console access

9. Click the Add User button

10. Click on the Save and Update button to publish

11. An email with login credentials and instructions will be sent to your user