NEWT PBX User Features
How To's: PBX Features for Users
Voicemail Access and Set Up
How to Set up and Access your Voicemail
Hot Desk/Hoteling
How to log in to your extension from another phone
Find Me Follow Me
How to set your extension for calls to find you
Unified Extensions
What is a Unified Extension?
Call Groups
What is a call group?
Voicemail to Email
How to set up Voicemail to Email on an extension
Call Recordings
How to Access Call Recordings
NEWT ACD Live Monitoring
NEWT ACD Guide for Monitoring
NEWT ACD Reporting
NEWT ACD 2.0 Guide for Reporting
NEWT ACD Agent Console
NEWT ACD 2.0 Agent User Guide