NEWT MOBILE - Set up and Installation (iOS)

This mobile application can be installed on iOS mobile devices and used to place and answer phone calls and send instant messages to other extensions within your NEWT Business Phone environment. If SMS (texting) has been purchased and enabled, this application will support SMS to external devices capable of handling texts.

Requirements

To use this mobile application, ensure the mobile device is connected to Wi-Fi or cellular and has been provisioned for use in your NEWT PBX environment. For SMS texting, be sure that this option has been purchased and configured with your extension.

Installation

Get the NEWT Mobile application from the App Store on your phone by searching for NEWT mobile.

To start using the application for the first time, sign into the application with the QR code provided by NEWT via email.

1. Open the application. The screen prompts the user to sign in. Sign in using the following method:

   • You will receive an email from noreply@fibernetics.ca titled NEWT Mobile Extension Activation.

   • Press Scan QR, and then point the camera window at a QR code containing the credentials.

2. Upon signing in, the application requires the user to perform some initial setup, such as media devices, media files, and incoming call notification permissions. The user can always make changes to these settings on the phone later.

   • Touch Allow on the “Would Like to Send You Notification” dialogue box.

   • Touch Allow on the “Would Like to Access Your Contacts” dialogue box.

3. To open these permission settings again after the initial configuration, go to the phone Settings, scroll to this application in the list, tap it, and change them below the ALLOW SOFTPHONE TO ACCESS settings.