NEWT MOBILE - Call Handling

Upon successful signing into this application, the Keypad is displayed by default. At the bottom of the application, you will see various options. When one of the buttons is selected, the function pane opens. You can switch between these functions simply by selecting the one you want to use.

Making Calls

Use this application to place a call by dialing a phone number, or calling a number from Contacts, Messages, or History. You can also create a list of quick dials for the people you often call.

New phone numbers

1. Touch the Keypad  tab.

2. Dial the phone number. Important: Include the International country codes when dialing the numbers.

3. Touch the Call  icon to initiate the call.

Contacts directory

1. Touch the Contacts  tab.

2. Search for the contact name.

3. Touch the Call  icon to initiate the call.

Quick dials

1. Touch the Quickdial  tab.

2. Touch the contact name to initiate the call.

Messages

1. Touch the Messages tab.

2. Touch the contact name or phone number to open the conversation.

3. Touch  > Call. The call is initiated.

Call history

1. Touch the History  tab.

2. Locate the contact name or phone number.

3. Touch the call log to initiate the call.

After the conversation, touch the End Call  button to dismiss a call.

Receiving Calls

The incoming call screen displays the caller’s name or phone number (if presented by caller).

●      Tap Remind Me, then choose a reminder to return the call.

●      Touch the Accept ✔ button to answer the call.

●      Touch the Decline ╳ button to dismiss the call.

Transferring Calls

1. On an active call, touch the transfer  or att. transfer button.

2. Dial the extension you wish to transfer the caller to.

3. For unattended transferring, once the transfer call is initiated, the first call is ended.

4. For attended transferring, once the transfer call is initiated, the first call is placed on hold. After speaking with the recipient, touch the transfer button again.

Note: To cancel the transfer, tap Dial To Transfer at the top of the screen.

3 Way or Conference Calling

1. On the call screen, select the Add call  button (Tap Back To Call to cancel adding a new participant).

2. Follow the steps in the Making Calls section to make a new call. The first call is put on hold.

3. Touch the Join  button when the second recipient answers the call. The call screen indicates a conference call is formed.

4. To add more people, repeat steps 1 to 3.

5. To dismiss a conference call, select the End Call button.

Forwarding Calls

When the call forwarding function is enabled in the application settings, all incoming calls can be automatically redirected to an alternate number specified by the user. This is useful if the user intends to answer all calls on another device. See Call Forwarding in the Settings section for more information.

Note: NEWT recommends setting up find-me-follow-me ring schedules via the NEWT Business Phone’s extension settings.