NEWT DESKTOP - Contacts

Contacts

1. “Quick dials” is the first list of contacts you’ll see. These contacts are ones that you have manually input for yourself.

2. “Global Directory” is pre-populated with all the extensions listed within your PBX environment as well as the external “Global Directories” contacts that your administrator has added to your PBX environment.

Use the drop-down menu to switch between quick dials and the Global Directory.

Watch the tutorial to manage your contacts, or view the instructions below:

Adding Quick Dials

Create quick dials as a shortcut in the Contacts tab for the contacts the users call frequently. The quick dial contact also displays underneath the dialer in the Keypad tab.

1. Select the Contacts tab from the left navigation menu.

2. Select the Add + icon beside Quick Dial. Add a quick dial window displays.

3. Enter a contact name and phone number in the fields.

4. Select the User  icon to assign an image to a quick dial contact.

5. Select the Save button.

Busy Lamp Field (BLF) Status Settings

To Turn on BLF for a particular Quick Dial extension, toggle on the Busy Lamp Field button.

Once toggled on, you will be able to see the status (on call, off call) of the contact when viewing their quick dial contact inform.

This only reveals status for other users that are also using the NEWT Desktop or NEWT Mobile application.

Editing Quick Dials

When the names or the phone numbers in Quick Dials need changes, update them in the Contacts tab.

1. Select the Contacts tab from the left navigation menu.

2. Right-click the contact. An option menu displays.

3. Select Edit. An Edit Quick Dial Entry window display.

4. Make changes as needed.

5. Select the Save button.

Deleting Quick Dials

1. Select the Contacts tab from the left navigation menu.

2. Right-click the contact. An option menu displays.

3. Select Delete.

4. Select Yes on the confirmation window.