Grandstream GRP2624

Place a Call

Manually:

• When the phone is idle, enter the number to be dialed.

• Take the handset off-hook, or press the Speaker button, or press the Headset button with the headset plugged in, or select an available LINE key. The call will be dialed out.

Redial:

Your phone automatically keeps a record of all calls placed. You can recall the last contact you called using Redial.

• When the phone is in an idle state; Press the SEND key or the REDIAL softkey

Call History:

• Press the MENU button to bring up the main menu, then enter Call History, or

• Press the “History” soft key when the phone is in an idle state.

• Select the entry you would like to call using the navigation arrow keys.

• Press SEND button to dial out.

Phone Book:

• Press the MENU button to bring up the main menu then enter Contacts; or

• Press the Contacts button.

• Enter Local Phonebook using the navigation arrow keys.

• Select the contact you would like to call.

• Press SEND button to dial the selected contact.

Answer a Call

Single incoming call:

• The phone rings with the selected ring tone. The corresponding LINE key will flash in red.

• Answer call by taking the handset off-hook, or using Speaker/Headset, or pressing the flashing LINE key

Multiple incoming calls:

When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red.

• Answer the incoming call by pressing the flashing LINE key.

• The current active call will be put on hold automatically.

Transferring Calls

Blind Transfer:

• During the first active call, press TRANSFER and dial the number to transfer to;

• Click “Blind Transfer” softkey to complete the transfer of the active call.

Attended Transfer:

• During the first active call, press TRANSFER.

• A new line will be brought up and the first call will be automatically placed on hold;

• Dial the number and press “AttTrnf” soft key to make the second call.

• After speaking with the recipient, press TRANSFER again. The call will be transferred.

Do Not Disturb

Do Not Disturb can be enabled/disabled from the phone by following the steps below:

• Enable/disable DND quickly by pressing the Mute button

Voicemail

A blinking green MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting.

• Check the voicemail box to retrieve the message by dialing *98; or

• by pressing the Voicemail button; or

• from the Phone’s Menu > Messages.

Call Park

Call Park is a feature that allows users to put an ongoing call on hold and retrieve it from any another extension.

• To Park the call, enter *5 and listen for the call park position, or select the park key.

• To unpark the call, enter the call park position number followed by the send key or simply select the park key.

3-Way Call

To initiate a 3-Way call:

While 1 call is active, the other call will be put on hold with its LINE key blinking in green;

• Click on “ConfCall” SoftKey

• Dial the number and press send to establish the second call

The conference will be established after pressing the desired LINE key on hold;

• Press the “UP arrow” key. Then, click on “ConfCall” SoftKey

If after pressing the CONF key, the user decides to cancel the conference;

• Press the “Cancel” soft key or the current active LINE key (LED in solid green). This will resume the 2-way conversation with the current line.

For more quick dial features please check our NEWT Phone Dial Codes Chart