NEWT MOBILE - Set up and Installation

This mobile application can be installed on iOS or Android mobile devices and used to place and answer phone calls and send instant messages to other extensions within your NEWT Business Phone environment. If SMS (texting) has been purchased and enabled, this application will support SMS to external devices capable of handling texts.

Requirements

To use this mobile application, ensure the mobile device is connected to Wi-Fi or cellular and has been provisioned for use in your NEWT PBX environment. For SMS/MMS texting, be sure that this option has been purchased and configured with your extension.

Installation

Get the NEWT Mobile application from the App Store on your phone by searching for NEWT Mobile.

To start using the application for the first time, sign into the application with the QR code provided by NEWT via email.

1. Open the application. The screen prompts the user to sign in. Sign in using the following method:

   • You will receive an email from noreply@fibernetics.ca titled NEWT Mobile Extension Activation.

   • Press Scan QR, and then point the camera window at a QR code containing the credentials.

2. Upon signing in, the application requires the user to perform some initial setup, such as media devices, media files, and incoming call notification permissions. The user can always make changes to these settings on the phone later.

   • Touch Allow on the “Would Like to Send You Notification” dialogue box.

   • Touch Allow on the “Would Like to Access Your Contacts” dialogue box.

Settings

To update your preferences after sign on:

1. When in the Keypad Icon, click on the elipses (...) on the top right.

2. Click on the preferences section to update the following features:

   • Ringtones

   • Sound

   • Call Recording (recording calls on the app directly, outside of the PBX environment)

   • Call Forwarding

   • Controls (Defaults)

   • Contact Sort Order

Click Below for Additional Articles related to NEWT Mobile Guides

1. NEWT MOBILE - Contacts

2. NEWT MOBILE - Messages and Texting

3. NEWT MOBILE - Call Handling