Global Settings

Global Directory Set Up

The Global Directory feature allows you to enter or upload external contacts to the contact directory on desk phones and the NEWT Desktop or Mobile App.  This is a useful feature for common external contacts that the team often needs to call.

From the Global Settings Tab in NEWTCF, navigate to the Global Directory Tab.

To add individual contacts manually:

1. To add a contact, click the Add button.

2. Fill in the First Name and Last Name and click Add.

3. Then add the Phone Number.

4. Click the Save button.

5. Repeat steps 1 through 5 to add additional contacts.

When all desired contacts have been added, click the Update button to publish the saved contacts to your PBX.

To add contacts in bulk via an upload file:

1. Begin by downloading the template (csv file) for correct attribute and formatting for upload.

2. Enter all the contact details into the template and save it to the computer files.

3. Click on Choose File and select the file you have populated (by double clicking on it).

4. You can then choose “New Only” or “Overwrite All” and click the upload button. “New Only” allows you to continually utilize the same file to re upload with any additions you need to, without having to worry about losing, changing, or overwriting what is already there.

5. Once the upload is complete, click on the Update button to save and publish to the PBX.

 Note: If the Global Directory contact list exceeds the number of contacts allowed per phone, the contacts may not appear on the phone.

Blocked Caller Settings

How to add Blocked Callers to your PBX: For NEWTCF Administrators

Maintain the privacy with NEWT Business Phone System’s ability to block a specific telephone number. A list of ‘blocked’ numbers can be actively managed by the NEWT PBX administrator and changed whenever required. Compatible with local 10-digit and Toll-Free Numbers.

1. From the Global Settings Tab in NEWTCF, navigate to the Blocked Callers Tab.

2. Simply click on the Add button on the top right of the blocked caller’s screen.

3. Enter the phone number to be blocked and click Add.

4. The Region will auto populate.

5. Enter the description and click Save.

6. Repeat this process for additional numbers to be blocked.

7. Once all the set up is complete, ensure you click the Save and then Update button,  to save and publish.