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Poly Edge E220
E220 Quick Start Guide
Poly Edge 220

Place a Call

To place a call, do one of the following:

  • Pick up the handset and press the  key,  key, or the New Call softkey. Then, enter the phone number and press the Send softkey.

  • Enter the phone number and press the Dial softkey. Then, pick up the handset, and press  for speakerphone or  for headset.

  • Navigate to Directories and select Call Lists. From the Calls List screen, select a contact and select Dial.

Redial a Number

Your phone automatically keeps a record of all calls placed. You can recall the last contact you called using Redial.

  • Select Menu > Redial.

Answer a Call

To answer a call using the handset, speakerphone, or a headset, do one of the following:

  • Pick up the handset, then press the Answer softkey.

  • Press the Speakerphone key.

  • Press the Headset key.

  • To mute the phone during a call, press the microphone icon mute button.

Answer a Call When in a Call

When you’re in an active call and an incoming call arrives, a call waiting tone beeps and the Incoming Call screen displays.

  • Select Answer. The active call goes on hold, and the incoming call becomes active.

End a Call

To end a call, do one of the following:

  • Press the End Call softkey.

  • Replace the handset in the cradle.

  • Press the Speakerphone key.

  • Press the Headset key.

Ignore or Reject an Incoming Call

When you ignore or reject a call, the incoming call notification continues to display. From the Incoming Call screen, do one of the following:

  • Select Ignore.

  • Select Reject.

Do Not Disturb

Use DND to prevent your phone from ringing and to send all incoming calls to voicemail.

  • Press the DND softkey.

Forward a Call

  • On the Incoming Call screen, press the Forward softkey.

  • Enter the number to forward the call to.

  • Press the Forward softkey.

Forward All Incoming Calls to a Contact

  • Select Forward or go to Settings > Features > Forward.

  • On the Forwarding Type Select screen, select a forwarding type.

  • Enter a contact's number and select Enable.

  • If you select Always as your forwarding option, the Forwarding icon  displays.

Disable Call Forwarding

  • Select Forward or go to Settings > Features > Forward.

  • If your phone has multiple lines, select a line.

  • From the Forwarding Type Select screen, select your forwarding type, and select Disable.

Blind Transfer a Call

  • Press the Transfer softkey and then Dial a number or choose a contact from the Recent Calls list or a directory.

Attended Transfer

  • Change the Transfer Type to Consultive, and then Dial a number or choose a contact from the Recent Calls list or a directory. After speaking with them, select Transfer.

  • If a contact doesn’t answer the transfer or if you want to remain speaking with the contact on your line, select Cancel on the call transfer screen.

Manage Calls

On the Home screen, do one of the following:

  • Select Hold to place an active call on hold.

  • Select Resume to make a held call active.

  • Select End Call to end a call with a contact. You can end active calls only, so resume the held call first before ending it.

  • Select Transfer to send the call to another contact.

  • Select Conference to initiate a conference call.

  • Select Join to join an active call and one or more held calls into a conference call.

Place an Intercom Call

You can place an intercom call from your phone to quickly relay a message to a contact.

  • Select Intercom.

  • Enter a number or select a contact.

  • Select Dial. The phone plays a tone and the contact's phone answers the call automatically.

  • After your contact answers the call, speak your message and select End Call.

Voicemail

To access your voicemail, do one of the following:

  • From your handset: Dial *98.

  • From a Different Extension: Enter 21xxx (xxx being your extension) followed by the Dial soft key.

  • Press the home button > select Messages > press the Select softkey > press the Connect softkey.

Pair your Bluetooth Device

You can pair multiple Bluetooth devices to your phone, but only one device will connect at a time.

  • Go to Settings > Basic > Bluetooth Settings.

  • Select Manage Devices.

  • Select a paired device from the list.

  • Select Connect.

Note that NEWT is unable to support third party device connectivity.

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