Grandstream GXP2140

Blind Transfer

During an active call, press the Transfer button or the Transfer soft key and enter the extension number of the person you want to transfer the call to, followed by Blind-Trnf or Send

Attended Transfer

During an active call, press the Transfer button and enter the extension number of the person you want to transfer the call to, then select the .. Soft key followed by AttnTrnf. If the recipient accepts the call press the Transfer soft key.

Transfer a Call Directly to Voicemail

Press the Transfer button, enter 31xxx (xxx=extension), and press the Transfer button.

Three-way Conference Call

During an active call, press the Conference button, and dial the third party number followed by the Send button or Dial soft key. When the third party answers, press the ConfCall soft key to begin the three-way conference.

Call Park

During an active call, press a Park button, OR enter *5 and listen for the call park position. To unpark the call, press the Park button again OR enter the call park position number followed by the Dial soft key.

Place a Call on Hold

During an active call, press the Hold button. To resume the call, press the Hold button again or press the flashing line key of the call you wish to take off hold.

Mute the Call

To mute the phone during a call, press the microphone icon mute button.

Do Not Disturb

Press the Mute/Do Not Disturb button.

Forward All Calls

Press the .. (more) soft key followed by the ForwardAll soft key. Enter the extension or telephone number where you would like calls forwarded to and press the Ok soft key. To cancel call forwarding, press the .. (more) soft key, followed by the CancelFwd soft key.

Retrieve Voicemail

Press the Messages button and follow the prompts.

Record Unavailable Message

Press the Messages button, select option 0, then option 1, and follow the prompts.

Contact Directory

To view your Directory, press the Contacts button, or press the Menu button, scroll to Contacts, press the Menu button again, and select Local Phonebook.

To add a contact, press the Menu button, scroll to the Contacts, press the Menu button again, and select Local Phonebook. Press the New soft key. Enter the contact information and press Save.

Video Tutorial