The PARK feature on the NEWT system allows a user to place a call in a "HOLD" state by the system so it can be retrieved from ANY handset connected to the PBX. 

To PARK a call, please follow the below steps:

1. While on an active call, use the "PARK" soft key (or dial *5) to put the call in parked state 
2. Listen for the system to announce a number  1,2,3, or 4 etc.
3. Once the call has been parked, any user can retrieve the call from any phone associated to the NEWT PBX by dialing into the virtual line the call has been parked on.
4. You can communicate this Park position to the intended recipient by announcing it using the page feature to page all extensions. Alternatively, you can reach out to the intended recipient and communicate what line the call is parked on so they can retrieve it.

To retrieve a PARKED call please follow the steps below: 

1. Using any handset associated to the PBX, dial the number the PARKED call has been positioned with (1,2,3 or 4 etc)
2. Press the DIAL soft key 
3. You will be automatically connected to the PARKED call 

Note:

• Once a call has been parked into the system it no longer resides on the handset that was used to park it with. So the extension is now free to select the page or soft key dial an extension to communicate to the intended recipient.

• A call that is on hold cannot be parked. It must be in an active state, to have visibility to the park soft key. 

• A parked call will remain in a parked position for 120 seconds (default that can be adjusted). If no one retrieves the call and the 120 seconds has expired, the phone used to park the call, will ring back. If you are on a handset, the system will display "parked" on the screen with the name and number of the caller. The call can then be parked again or transferred in various ways depending on the scenario.